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CODE OF ETHICS


Mission Statement

To provide our valued customers with timely, superior, quality vehicle repairs using progressive technology delivered by our attention-to-detail repair specialists.

Vision Statement

Delivery quality vehicle repair as technology advances and industry standards change. Every customer returns knowing they can rely on us today and into the future.

Business Goals

Offer honest and reliable automotive service and repair and to develop an unmatched reputation with our customers and within the community in terms of service and quality.

Employee Goals

Provide a safe, fun and productive atmosphere where employees are treated fairly and honestly so that we can offer productive employees long term employment, job security, and an opportunity to maximize their earning potential. Provide our employees with the most modern, up to date shop equipment and technologies so they can deliver the best qualities repairs.

Commitment to our customers

We commit to offer honest repair advice about the condition of our customer's vehicles, offer repair options based on need, and ensure that customer vehicles are repaired properly and professionally the first time, with original equipment parts. Treat our customers and their cars with the highest regard and to offer superior customer relations, keep open lines of communication with our customers to ensure that their cars are diagnosed and repaired correctly and efficiently, and to address any and all customer concerns. Offer a clean and comfortable environment to our customers, to exceed our customers' expectations in every way, and to guarantee all repairs.


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OUR REVIEWS

 (10 Reviews)
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reviewiconCar & Truck Care, near Moose Lake, MN

They are always there, at the drop of a hat to do anything we need done! Very quality work with very reasonable pricing. Knowledgeable staff to answer any question you may have! From our personal vehicles to DOT work, they do it all!

, 04/05/2021

partners

ASE (Automotive Service Excellence)
ASE Master Technician
nhra
Moose Lake Chamber of Commerce
Car Care Aware